Terms of service

Last updated: October 28, 2026

These Terms of Service govern your use of jewelsbybella.com and purchases made from Jewels by Bella. By accessing our website, placing an order or otherwise using our services, you agree to these Terms to the extent permitted by applicable law.

Please read these Terms together with our Returns & Refunds Policy, Shipping & Delivery Policy, Privacy Policy and the information presented during checkout.

Nothing in these Terms excludes, restricts or replaces consumer rights or remedies that cannot lawfully be excluded or restricted.

1. About Jewels by Bella

Jewels by Bella is an online jewelry store operated by:

Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, WY 82001
United States

Store: jewelsbybella.com
Customer support email: care@jewelsbybella.com

The address above is our registered business address. It is not a physical retail store, fulfillment warehouse or customer return center.

Customer returns must be sent to the designated return center published in our Returns & Refunds Policy.

2. Online Store

Jewels by Bella offers jewelry and related products through our online store.

Our website allows customers to browse products, review product information, select available variations and place orders through the checkout process.

Product availability, pricing, descriptions and available variations may change over time.

We may update our assortment, discontinue products or limit availability where reasonably necessary. Such changes do not automatically alter the terms of orders already validly accepted.

The product information, applicable price, shipping charges and other material terms presented before you complete your purchase form part of the information on which your order is based.

3. Eligibility to Place an Order

By placing an order, you confirm that you have the legal capacity to enter into the purchase agreement or are acting with appropriate authorization.

You agree to provide accurate, complete and current information during checkout.

You must not use payment information, account credentials or personal information belonging to another person without authorization.

We may take reasonable steps to verify transactions or prevent unauthorized purchases where necessary and permitted by law.

4. Product Information

We aim to describe and present our products accurately so that customers can make informed purchasing decisions.

Depending on the product, relevant information may include:

• Product photographs and descriptions.
• Available variations, colors and styles.
• Dimensions, measurements or sizing information.
• Materials and composition where verified.
• Product characteristics and included components.
• Current selling price and currency.
• Availability and applicable product-specific information.

Product photographs are intended to represent the actual items offered for sale. Minor differences in displayed color or appearance may occur because of lighting, photography and device-screen settings.

Such differences do not mean that materially incorrect, defective or misdescribed products are automatically acceptable.

We do not intentionally substitute materially different products without the customer's agreement.

Nothing in this section limits remedies available for goods that are defective, incorrectly supplied, materially misdescribed or otherwise fail to conform to the purchase agreement.

5. Product Measurements and Fit

Where measurements, dimensions or sizing information are provided, they are intended to help customers understand the product before purchase.

Some products may have minor measurement variations resulting from ordinary manufacturing tolerances or manual measurement methods.

Customers should review the product-specific information displayed before placing an order.

We do not guarantee that every product will meet an individual customer's subjective preferences, but we remain responsible for product characteristics and conformity to the extent required by applicable law.

6. Prices

Prices are displayed in the currency applicable to the shopping and checkout experience offered to you.

The total amount payable for an order, including applicable shipping charges, taxes and other charges collected by Jewels by Bella, will be displayed during checkout before you submit your purchase.

We do not add undisclosed mandatory charges after an order has been completed.

Product prices may change over time. A later price change does not automatically change the price of an order already validly accepted.

If a genuine technical or pricing error occurs, we may investigate and correct it before accepting an affected order where permitted by applicable law.

If an order cannot lawfully or reasonably be fulfilled because of such an error, we will communicate the issue and provide any refund due back to the original payment method.

We will not use an alleged pricing error to impose an additional charge on a completed purchase without the customer's agreement where such agreement is required.

7. Promotions and Discounts

Promotional offers, coupon codes and discounts may be subject to additional terms disclosed with the relevant promotion.

Depending on the offer:

• Promotions may apply only to eligible products, collections or orders.
• Promotional codes may have stated expiration dates.
• Minimum purchase requirements or other conditions may apply where disclosed.
• Multiple discounts may not be combinable unless the offer or checkout permits it.
• Discounts generally cannot be exchanged for cash unless required by law or expressly stated otherwise.

Any promotional conditions must be communicated clearly before the customer completes the applicable purchase.

We do not guarantee that an expired or ineligible promotion can be applied retrospectively.

Promotional claims, reference prices and discounts remain subject to applicable advertising and consumer protection laws.

8. Placing an Order

Before completing checkout, please review:

• The products selected.
• Quantities and available variations.
• Product prices and applicable discounts.
• Shipping charges and the total order amount.
• Your delivery and billing addresses.
• Your contact information.
• The selected payment method.

By submitting an order, you authorize the applicable payment provider to process the amount presented during checkout.

After your order is submitted, you should receive an order confirmation at the email address provided during checkout.

If you notice an error in your order information, please contact care@jewelsbybella.com as soon as possible.

9. Order Acceptance

An automated order confirmation acknowledges that your order has been received. Whether and when a binding purchase agreement is formed is determined by the checkout process, the circumstances of the transaction and applicable law.

We may decline or cancel an order where reasonably necessary and legally permitted, including when:

• Payment cannot be successfully authorized or completed.
• A product is genuinely unavailable.
• The transaction contains an obvious technical or pricing error.
• There is a reasonable basis to suspect fraud or unauthorized payment activity.
• The delivery destination cannot be served.
• Completing the transaction would violate applicable law.

If an order is canceled after payment has been captured, any amount due back to the customer will be refunded to the original payment method used for the purchase.

We will not cancel an accepted order arbitrarily in a manner that violates applicable consumer protection or contract law.

10. Payment

Orders must be paid using a payment method available during checkout.

Jewels by Bella supports the following confirmed payment methods, subject to the relevant provider's availability and transaction eligibility:

• Visa.
• Mastercard.
• Apple Pay.
• Google Pay.
• Shop Pay.
• Discover.
• Diners Club.

Payment processing is supported through Shopify Payments and the relevant payment infrastructure used for your transaction.

Apple Pay, Google Pay and Shop Pay may be available only when the required device, browser, account and payment-provider conditions are met.

The payment methods actually available for your order are those displayed during checkout.

We do not guarantee that every listed payment method will be available for every customer or transaction.

By submitting your payment information and completing checkout, you authorize the applicable payment provider to process the amount shown in the final order summary.

Payment processing and relevant transaction information are further described in our Privacy Policy.

11. Payment Failures

If payment is declined, interrupted or cannot be completed, your order may remain incomplete or may not be accepted.

If you experience a payment problem, please review your billing information and payment details.

You may also contact your bank, card issuer or payment provider for assistance.

If you are unsure whether an order was successfully placed, contact care@jewelsbybella.com before submitting another purchase to help avoid accidental duplicate orders.

We may request reasonable transaction information to investigate payment issues, but you should never send passwords or complete payment-card credentials through ordinary email.

12. Shipping and Delivery

Jewels by Bella currently serves customers in the United States.

Our confirmed standard shipping schedule is:

• Order processing: 3–5 business days.
• Transit after dispatch: 7–10 business days.
• Total estimated delivery: 10–15 business days.

Business days are Monday through Friday, excluding applicable public holidays.

Our order cutoff is 5:00 PM New York time, Monday through Friday.

New York observes Eastern Standard Time (EST, GMT−05:00 / UTC−05:00) during standard time and Eastern Daylight Time (EDT, GMT−04:00 / UTC−04:00) during daylight saving time.

The cutoff follows New York local time, including the applicable daylight saving time adjustment.

Orders placed after the cutoff, on weekends or on applicable public holidays normally begin processing on the next business day.

For orders submitted on a business day before the cutoff, the estimated delivery period is calculated from the applicable processing start. Orders submitted after the cutoff begin processing on the next business day.

The estimated total delivery period combines order handling and carrier transit time.

These estimates are not guaranteed arrival dates unless an express delivery commitment has been made for a particular order.

Shipping charges applicable to your order are displayed during checkout before purchase.

For complete shipping information, please review our Shipping & Delivery Policy.

If we cannot ship an order within the applicable promised shipping period, we will provide any delay notice, opportunity to accept a revised shipping date, cancellation option or refund required by applicable law.

Nothing in these Terms removes statutory rights relating to delayed, missing or undelivered goods.

13. Delivery Address

Customers are responsible for providing complete and accurate delivery information during checkout.

Please verify the recipient name, street address, apartment or unit number where applicable, city, state and ZIP code before submitting an order.

If you notice an error after placing an order, contact us promptly at care@jewelsbybella.com.

We will attempt to correct the address where operationally possible. However, changes cannot be guaranteed once processing or dispatch has progressed.

If a parcel cannot be delivered because of incorrect or incomplete information supplied by the customer, we will review the available options according to the circumstances and applicable law.

Customers are not responsible for delivery errors caused by Jewels by Bella or its service providers where the law places that responsibility on the seller.

14. Tracking

Where tracking is available, shipment information may be provided after an order has been dispatched.

Jewels by Bella uses Track123 to support order-tracking functionality.

You can access available tracking information through our Order Tracking page.

Tracking information is supplied through carrier and shipment-tracking systems. Updates may not appear continuously throughout transportation.

A temporary lack of new tracking events does not necessarily indicate that a parcel has been lost or stopped moving.

If your order has not arrived after the normal estimated delivery period, please contact customer support with your order number.

15. Delayed, Lost or Missing Deliveries

Delivery may occasionally be affected by carrier disruptions, severe weather, public holidays, transportation delays or other circumstances outside the normal shipping process.

If your order is materially delayed, appears lost or has not arrived within the estimated delivery period, please contact us at care@jewelsbybella.com.

We may investigate the shipment with the relevant carrier or fulfillment provider.

If goods are confirmed lost or otherwise not delivered as required, we will provide an appropriate remedy, which may include replacement or a refund, depending on the circumstances and applicable law.

Delivery problems do not automatically remove the seller's responsibility where applicable law places that responsibility on the seller.

Nothing in these Terms limits applicable cancellation or refund rights concerning delayed or undelivered orders.

16. Delivered but Not Received

If tracking shows that a parcel has been delivered but you cannot locate it, please check the delivery location and available carrier information.

Where appropriate, you may also check with:

• Other members of your household.
• Building reception or mailroom staff.
• Nearby neighbors.
• Authorized recipients.
• Safe delivery locations around your property.

If you still cannot locate your parcel, contact care@jewelsbybella.com with your order number and available tracking information.

We will review the circumstances and assist with an appropriate investigation.

A tracking status showing “delivered” does not automatically eliminate any rights you may have where the goods were not actually delivered as required.

17. Order Cancellation

If you wish to cancel an order before dispatch, please contact us as soon as possible at care@jewelsbybella.com.

We will attempt to stop processing or shipment where operationally possible.

However, an immediate cancellation cannot be guaranteed after processing or dispatch has progressed.

If an order is already in transit, we recommend accepting delivery and following the applicable return procedure if you no longer want the item.

Eligible products may be returned under our voluntary 30-day return policy.

Nothing in this section removes cancellation rights or other remedies that apply under federal or state law, including applicable rules concerning delayed shipment or non-delivery.

18. Returns

Jewels by Bella offers a voluntary 30-day return period for eligible products.

The return period begins on the calendar day the relevant item is received.

For ordinary change-of-mind returns, eligible products should generally be returned:

• Unworn and unused beyond reasonable inspection.
• Unaltered and in substantially the same condition as received.
• With the original accessories and components where applicable.
• Securely packaged for return transportation.

Reasonable inspection or trying on an item does not automatically make it ineligible for return.

We strongly recommend contacting customer support before shipping a return so that we can assist with the process and help identify the parcel.

The complete return address is publicly available in our Returns & Refunds Policy. Contacting us is not required merely to obtain that address.

Our voluntary return conditions do not limit statutory rights concerning defective, misdescribed, incorrectly supplied or otherwise non-conforming goods.

19. Return Shipping

For ordinary voluntary change-of-mind returns, customers are responsible for the direct cost of shipping eligible products to our designated return center in China.

International return shipping charges may vary depending on the shipping carrier, service level, parcel dimensions, weight and destination.

Designated customer return address:

Jewels by Bella — Return Center
South Gate 1, 4th Floor
Sujia Aihua Second Floor Factory
No. 1511 Jingang Avenue
Fucun Town, Jindong District
Jinhua City
Zhejiang 322000
China

The China return center is separate from the registered business address of Worldwide Apparel Group LLC in Wyoming.

Please do not send customer returns to the registered business address.

For defective, incorrectly supplied or otherwise non-conforming goods, return costs and available remedies will be handled according to the circumstances and applicable law.

Where the law requires the seller to bear remedy-related costs, those costs will not be transferred to the customer.

Please review our Returns & Refunds Policy for complete return conditions.

20. Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective, materially misdescribed or different from what you ordered, please contact us as soon as reasonably possible.

You can reach our customer support team at care@jewelsbybella.com.

Please include your order number and a description of the problem.

Photographs may be helpful where reasonably available and relevant to understanding visible damage or an incorrect item.

Photographs are not an automatic condition for exercising consumer rights provided under applicable law.

Depending on the circumstances and legal requirements, available remedies may include repair, replacement, refund or another appropriate solution.

These cases are handled separately from ordinary voluntary change-of-mind returns.

Nothing in these Terms requires customers to report a product defect within an artificially short period that would unlawfully restrict their rights.

21. Refunds

Where a refund is due, it will be processed back to the original payment method used for the order, unless applicable law requires otherwise.

For eligible voluntary returns, refunds are processed after the returned item has been received and assessed, within a reasonable period and subject to applicable law.

Where a mandatory legal refund deadline applies, that deadline takes precedence over any conflicting voluntary return procedure.

Once Jewels by Bella has issued a refund, it may take up to 10 business days for the funds to appear in your account, depending on your bank, card issuer or payment provider.

Business days are Monday through Friday, excluding applicable public holidays.

This payment-provider posting period does not provide an additional period during which Jewels by Bella may unnecessarily delay issuing a refund.

For ordinary voluntary change-of-mind returns, original shipping charges are not normally refundable unless applicable law, the original offer or the circumstances require otherwise.

Refund amounts, return conditions and applicable exceptions are explained in our Returns & Refunds Policy.

22. Exchanges

Direct product-for-product exchanges are not guaranteed.

If you would prefer a different product, size or variation, please contact us for assistance.

Depending on the circumstances, the simplest option may be to return the original eligible product and place a new order for the item you prefer.

Replacement product availability cannot be guaranteed until a new order has been successfully placed.

Any mandatory rights to replacement or another remedy for defective or non-conforming goods remain unaffected.

23. Personal Information

Personal information collected through jewelsbybella.com is processed according to our Privacy Policy and applicable privacy laws.

Information may be processed for purposes including:

• Administering orders and payments.
• Arranging shipment and delivery.
• Processing returns and refunds.
• Providing customer support.
• Operating and securing the website.
• Website analytics and advertising-related activities where applicable.
• Complying with legal obligations.

Our confirmed website services include Shopify, Shopify Payments, Google Analytics, Google Ads and Track123.

We do not currently operate SMS marketing.

For information about data categories, service providers, privacy choices and applicable rights, please review our Privacy Policy.

24. Account and Checkout Information

If customer account functionality is available, you are responsible for maintaining the confidentiality of your account credentials and taking reasonable steps to prevent unauthorized account access.

You agree to provide accurate information during checkout and when contacting customer support.

If you believe your account or information has been accessed without authorization, please notify us promptly.

You are not automatically responsible for unauthorized activity or security failures where applicable law places that responsibility elsewhere.

25. Prohibited Use

You agree not to use our website or services for unlawful, fraudulent or abusive purposes.

Prohibited conduct includes:

• Violating applicable laws or regulations.
• Submitting fraudulent orders or payment information.
• Using another person's account or personal information without authorization.
• Introducing viruses, malware or other harmful code.
• Attempting unauthorized access to website systems or customer accounts.
• Interfering with the normal operation or security of the website.
• Using abusive automated methods that materially disrupt website functionality.
• Impersonating another individual or business.
• Engaging in unlawful conduct that harms other users or the business.

We may take proportionate action to prevent or address violations, subject to applicable law.

26. Intellectual Property

The Jewels by Bella website may contain protected trademarks, logos, product photographs, text, graphics, layouts and other intellectual property.

Such materials are owned by Worldwide Apparel Group LLC, its licensors or other relevant rights holders, as applicable.

You may access and use the website for lawful personal shopping purposes.

Except where permitted by law or authorized by the relevant rights holder, you may not reproduce, redistribute or commercially exploit protected website materials without permission.

Nothing in this section restricts lawful uses permitted by applicable copyright, trademark or other intellectual property laws.

27. Product Reviews and User Content

If our website allows customers to submit product reviews, comments, photographs or other content, the person submitting that content is responsible for ensuring it is lawful and does not infringe the rights of others.

You must not knowingly submit:

• False or fraudulent reviews.
• Content that infringes another person's intellectual property or privacy rights.
• Unlawful threats or harassment.
• Malicious links or harmful code.
• Content intentionally misrepresenting an actual customer experience.

Where reviews or other user content are made available, we may moderate content for lawful and legitimate reasons, including security, fraud prevention and compliance with applicable law.

We will not use review moderation to misleadingly suppress genuine negative feedback or misrepresent customer experiences.

Nothing in these Terms prohibits customers from sharing truthful opinions, making lawful complaints or exercising rights protected by applicable consumer review laws.

28. Third-Party Services

Our store uses third-party services to support its ecommerce operations.

Confirmed services include:

• Shopify: ecommerce platform and website infrastructure.
• Shopify Payments: payment processing.
• Google Analytics: website analytics.
• Google Ads: advertising and related measurement.
• Track123: order and shipment tracking.

We may also work with shipping carriers, fulfillment providers and other necessary operational service providers.

Some third-party services may be subject to separate terms or privacy practices where applicable.

For information about personal-information processing involving these services, please review our Privacy Policy.

Using third-party services does not automatically remove any obligations Jewels by Bella has toward customers under applicable law.

29. External Links

Our website may contain links to independent third-party websites or services.

Those websites may operate under their own terms, privacy policies and business practices.

Links are provided for customer convenience and do not necessarily indicate endorsement of all third-party content or services.

We do not control the content of independent external websites.

Nothing in this section excludes responsibility that applicable law places on Jewels by Bella for its own conduct or representations.

30. Website Availability

We aim to maintain a functional and accessible online shopping experience.

However, temporary interruptions may occur because of website maintenance, technical issues, hosting disruptions, software updates or circumstances outside our reasonable control.

We do not guarantee that every website feature will operate without interruption at all times.

Where a technical issue affects a transaction or existing purchase, we will address the matter according to the circumstances and applicable legal requirements.

31. Errors and Inaccuracies

We may correct genuine typographical, technical or administrative errors appearing on our website.

These may involve product descriptions, availability information, promotional text or other website content.

Where an error affects a pending order, we will handle the matter according to the circumstances and applicable law.

We will not use this provision to impose materially different terms on a validly completed purchase without appropriate legal grounds or the customer's agreement where required.

Customers may contact us if they believe product information or order details contain an error.

32. Liability

Jewels by Bella and Worldwide Apparel Group LLC remain responsible for obligations that cannot lawfully be excluded or limited.

To the extent permitted by applicable law, we are not responsible for losses that are remote, unforeseeable or arise solely from circumstances beyond our reasonable control and for which we are not legally responsible.

Nothing in these Terms excludes or limits liability for:

• Fraud or intentional misconduct where liability cannot lawfully be excluded.
• Personal injury or other harm where applicable law prohibits exclusion or limitation of liability.
• Mandatory product-safety or product-liability obligations.
• Failure to provide legally required consumer remedies.
• Any other liability that cannot lawfully be excluded or restricted.

Any limitation of liability applies only to the extent permitted by applicable federal and state law.

These Terms do not remove warranties, remedies or protections that applicable law requires us to provide.

33. Indemnification

To the extent permitted by applicable law, you agree to be responsible for third-party losses or claims directly resulting from your unlawful misuse of the website, intentional misconduct or infringement of another person's legal rights.

This provision does not require you to indemnify Jewels by Bella for our own negligence, unlawful conduct, breach of contract or other matters for which applicable law does not permit responsibility to be transferred to you.

Any indemnification obligation is limited to the extent lawful and proportionate to the circumstances.

34. No Waiver

If either party does not immediately enforce a provision of these Terms, that does not automatically constitute a permanent waiver of the right to enforce that provision later.

Any waiver must comply with applicable law.

Nothing in this section prevents customers from exercising mandatory rights or remedies.

35. Severability

If a provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue to apply to the extent legally permitted.

Any invalid provision will not be interpreted to remove mandatory consumer protections.

36. Changes to These Terms

We may update these Terms of Service to reflect changes to our business operations, website functionality, services or applicable legal requirements.

The updated version will be published on jewelsbybella.com.

Changes generally apply to future website use and purchases after the updated Terms become effective.

We will not retroactively remove rights or materially change the agreed terms of an already completed purchase without a lawful basis.

Where applicable law requires additional notice or consent for a particular change, we will follow those requirements.

37. Applicable Law

These Terms and purchases made through Jewels by Bella are governed by applicable United States federal law and the state law applicable to the relevant transaction.

To the extent a contractual choice of law is permitted, Wyoming law will govern these Terms, without overriding mandatory protections that apply under the laws of another jurisdiction.

Nothing in these Terms deprives a consumer of rights or remedies that cannot lawfully be excluded under the law applicable to their purchase.

Disputes may be brought before a court with jurisdiction under applicable law.

These Terms do not impose mandatory arbitration, waive class-action rights or require customers to bring disputes exclusively before courts in Wyoming.

38. Contact

If you have questions about these Terms, a product, your order or our services, please contact:

Jewels by Bella Customer Care
Email: care@jewelsbybella.com

Legal Operator
Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, WY 82001
United States

Website: jewelsbybella.com

Please note: Our registered business address is not the customer return address.

Customer returns must be sent to the designated return center in Jinhua City, Zhejiang, China, using the complete address and instructions published in our Returns & Refunds Policy.